Return Policy

Return Policy- “wakhraswagg”

At wakhraswagg, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return and exchange policy to make your shopping experience as seamless as possible. Please read our return policy carefully to understand the terms and conditions:

1. Eligibility for Returns:

·         You may return a product within 7 days from the date of delivery.

·         To be eligible for a return, the product must be in its original condition, unused, unwashed, and with all original tags and packaging.

2. Non-Returnable Items:

·         Certain items are non-returnable, including but not limited to:

·         Personalized or customized items.

·         Items marked as "Final Sale."

·         Perishable goods.

·         Gift cards.

Please check the product description for specific return eligibility.

3. Return Process:

·         To initiate a return, please contact our customer support team at +91- 9311586535 to request a Return Merchandise Authorization (RMA) number.

·         Pack the item securely, include a copy of your packing slip or order confirmation, and clearly write the RMA number on the outside of the package.

·         Ship the package to the address provided by our customer support team.

·         Keep a record of the tracking number for your shipment.

4. Refund/Exchange:

·         Once we receive your returned item and inspect it, we will process your refund or exchange within 5 business days.

·         Refunds will be issued to the original payment method used for the purchase.

·         Exchanges will be processed based on product availability.

·         Shipping and handling charges are non-refundable, except in cases of damaged or defective items.

5. Damaged or Defective Items:

·         If you receive a damaged or defective item, please contact us within 2 days of receiving the product. We will arrange for a return or replacement at no additional cost to you.

6. Return Shipping Costs:

The customer is responsible for return shipping costs, except in cases of damaged or defective items.

7. Changes to the Return Policy:

wakhraswagg reserves the right to update or modify this return policy at any time without prior notice. Please check our website for the most up-to-date policy.

By shopping with wakhraswagg, you agree to abide by our return policy. If you have any questions or need assistance, please don't hesitate to contact our customer support team.